Common Questions during COVID-19

Showroom Appointments - Virtual or In Person

As some Ferguson Showrooms are reopening, we are offering both in showroom and virtual appointments. Please find a location now to book your appointment, either virtually or in person where available. After you've completed your appointment booking, an associate will reach out with a Microsoft Teams link for virtual appointments or a confirmation for in person appointments.

Prepare for your Showroom Appointment

Prior to your appointment take a look at:

This will help you jump right in!

Appliance Purchases

Many customers are looking for appliances that are readily available. We do not offer online purchase of many appliances. However, if you book an appointment with your local showroom, a showroom associate will schedule an appointment or virtual appointment with you and help find the right appliance for your specific need. Please find a location and book an appointment.

FergusonShowrooms.com Returns

Please contact us via phone, chat or CS@FergusonShowrooms.com to facilitate a return. Our local showrooms cannot accept returns. Please note: due to staff hours restrictions refunds may take longer than usual during this period.

Learn about Ferguson's response to COVID-19